Last updated: 27 September 2026
This policy explains how Castle Accommodation Ltd uses the personal information we collect when you use this website or contact us.
Castle Accommodation Ltd (company number 12154294), 6 Windsor Rd, Worthing BN11 2LX, is responsible for your personal information. You can contact us about it by email () or by phone on 07508 672603.
If you contact us through the form on this website, by email or by phone, we collect your name, email address, phone number (if you give it) and your message. We use them only to reply to you and deal with your enquiry.
We do this because we have a legitimate interest in responding to enquiries or, if you are asking about working with us, because you have asked us to take steps before entering into a contract. You don’t have to give us any information, but we can’t reply without your contact details.
Cloudflare, which hosts this website, processes technical information such as your IP address and browser type, so it can deliver the pages to you and keep the site secure. The contact form uses Cloudflare Turnstile to check that messages come from people rather than bots. Turnstile uses only the technical information it needs for that check.
This website doesn’t use cookies for analytics or advertising, and we don’t track your visits.
We don’t sell your information or use it for marketing. We share it only with the companies that provide our website hosting, security and email services, so they can provide those services to us. Some of them may process information outside the UK. When they do, it is protected by safeguards recognised under UK data protection law.
We keep enquiries for up to 12 months after we have dealt with them. If your enquiry leads to an ongoing relationship with us, we keep what we need for as long as that relationship lasts.
You can ask us for a copy of the personal information we hold about you, and ask us to correct it, delete it, or stop or limit using it. Email us () and we will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
This policy covers our website and general enquiries. If you live in one of our properties or work with us, we will explain how we use your information when we collect it.
If we change this policy, we will post the new version on this page.